If you run into an issue that you can't resolve on your own, our support team is here to help.
How to reach us?
1. In-app support
Open a ticket directly through the support widget in the platform. This is the fastest way to get help.
2. Email
Send us a message at [email protected]. Include as much detail as possible what you were doing, what happened, and any error messages you saw. Screenshots help.
What to include in your report
Your account email address
The action you were trying to perform
A description of what happened
Any error codes or messages shown
Your browser and device
Screenshots or screen recordings if possible
