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How Can I Cancel My Subscription?

Learn how to cancel your ByThen subscription and what happens to your access and credits afterwards.

You can cancel your subscription from your account page at any time.

How to cancel

1. Go to your Account page
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​2. Navigate to Subscription and press cancel
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What happens after cancellation

  • If payment fails by the expiration date, you lose access to the platform

  • Non-expired Main Credits are preserved during and after the cancellation process

  • Your projects, data, and assets are kept for 6 months after your subscription ends

Note: Downgrading to a lower plan is not currently supported. If you cancel and want to re-subscribe, you can purchase any available plan at any time.

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