ByThen

Find out what happens to your access and projects if you no longer have an active paid plan.

Can I Still Edit and Download Videos After My Plan Ends?

Understand why you might see additional charges even though you're already on a paid plan.

Why Am I Being Asked to Pay Extra When I Already Have a Plan?

A full overview of ByThen's subscription plans and credit packages, everything you need to choose the right plan.

ByThen Pricing Plan & Credits Package

Learn about ByThen's Enterprise plan, built for teams and creators who need more.

Enterprise Plan

See a clear side-by-side comparison of ByThen's Basic and Professional plans.

What's the Difference Between Basic Plan and Professional Plan?

Find out if ByThen has a free trial and how to get early access.

Can I Use ByThen for Free?

Find out if ByThen pricing changes by country and whether you can pay in your local currency.

Do Prices Vary by Country? Can I Pay in My Local Currency?

Learn how to update your payment method on ByThen.

How Can I Update My Credit Card Details?

Learn the common reasons payments fail on ByThen and how to fix them.

Why Did My Payment Fail?

Find out where to access your invoices and receipts on ByThen.

Where Can I Find My Invoices?

Subscriptions, payments, credits and billing history

Plans, Billings and Credits

Learn how to upgrade your ByThen subscription and what happens to your credits when you do.

How Can I Upgrade to a Higher Plan?

Learn about ByThen's refund policy and how to submit a refund request.

How to Request a Refund

Learn how to cancel your ByThen subscription and what happens to your access and credits afterwards.

How Can I Cancel My Subscription?

Subscription Management

Find out where to check your credit balance and usage history on ByThen.

Where Can I Check My Current Usage?

A detailed breakdown of how credits are charged for each action in ByThen.

How Credits Are Charged in ByThen

Understand the difference between Free Credit and Main Credit and how each one gets used.

What is the Difference Between Main Credit and Free Credit

Find out when your ByThen credits expire and how expiry works for each credit type.

Does ByThen Credit Expire?

Find out whether unused credits carry over to your next billing cycle on ByThen.

Will My Credits Roll Over Into the Next Month?

Learn how to top up your Main Credit balance on ByThen.

How to Buy More Credits

Credits

<a href="https://www.bythen.ai/terms-of-use" target="_blank" rel="nofollow noopener noreferrer">Terms of Use</a> &amp; <a href="https://www.bythen.ai/privacy-policy" target="_blank" rel="nofollow noopener noreferrer">Privacy Policy</a>

Blog

Website

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.